Their sales representative just calls me. I’m impressed by their promptness and aggressiveness.
On the other hand, its competitors response are not up-to-par. I request information from other companies via voice and email. Their sales rep have yet to call me. Frankly, it feels like they don’t care.
I’ve seen that with some companies, too. You might want to try working with a reseller. I know a couple TeleForm resellers take good care of their customers. Let me know if you want me to put you in touch with them.
Comment by Bryant Cobarrubias — June 29, 2007 @ 9:24 am